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Question 1

Who do you support?

Answer

We provide supported accommodation for young people aged 16–18, including care leavers and unaccompanied asylum-seeking young people (UASC), helping them prepare for independent living.

Question 2

What support do you provide?

Answer

We offer personalised support including life skills development, education and employment guidance, emotional wellbeing support, budgeting, cooking, tenancy readiness, and independent living preparation.

Question 3

Is support available 24/7?

Answer

Our homes provide a safe and supported environment with staff available in line with each young person's assessed needs and placement plan.

Question 4

How can a referral be made?

Answer

Referrals can be made by local authorities, social workers, or other authorised professionals. Contact our team to discuss availability and placement suitability.

Question 5

How do you ensure safeguarding?

Answer

Safeguarding is central to everything we do. Our staff receive regular safeguarding training, follow robust policies, and work closely with partner agencies to promote the welfare of every young person.

Question 6

Are you registered with Ofsted?

Answer

Yes. Comfort Residence is registered with Ofsted to provide Supported Accommodation services for young people. Our Ofsted Unique Reference Number (URN) is 2831847. Our registration demonstrates our commitment to meeting the required standards for delivering safe, high-quality, and person-centred supported accommodation.

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